Executing Your Strategic Implementation

Executing Your Strategic Implementation

Blue Ocean Articles, Strategic Planning
It's a new year. Many of you are now executing your strategic implementations. It doesn't matter if your initiative is a blue ocean shift or a more traditional red ocean implementation you can take steps to make sure your ideas move forward. The companies that execute are the ones that feature a workforce, stakeholders, and a public that are all on the same page. In the end, companies, whether large or small have to harness the cooperative attitudes and behaviors of all people involved in the company. If you're a small business, this cooperation may come from a spouse or partner. If you're a large business, it may come from your board and employees. No matter what, to successfully implement strategic change, you have to have buy-in. So how to…
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The Six Stages of the Buyer Experience Cycle. Stage Five is Maintenance.

The Six Stages of the Buyer Experience Cycle. Stage Five is Maintenance.

Blue Ocean Articles, Buyer Utility Maps
We've been discussing the buyer experience cycle from a blue ocean strategy perspective in this series. As a quick review, the six stages of the buyer experience cycle are Purchase - Delivery - Use - Supplements - Maintenance - Disposal. Today's stage is Maintenance. We're all familiar with purchasing something and then having to maintain it or paying the price if we don't. In a blue ocean strategy context we view these buyer experience cycle stages as a way to gauge how these stages affect buyer utility. When you use these stages as factors on a horizontal scale and what are called levers, on a vertical scale, you end up with a Buyer Utility Map. Those of you that have been following along have seen this image in each post.…
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The Six Stages of the Buyer Experience Cycle. Stage Three is Use.

The Six Stages of the Buyer Experience Cycle. Stage Three is Use.

Blue Ocean Articles, Buyer Utility Maps
How a customer uses your company's offering, whether it's a product or service is massively important. I know this seems intuitive but allow for a moment's thought here. How often have you bought that piece of furniture from Ikea, Target, or, Wayfair and realized, "Wow, there are a lot of parts here." It is still a delightful surprise when you open a box of any kind and experience things just coming together. You know, when things are well explained and easy. Translate this to an online offering. I build WordPress sites. I'm not a coder but have built 50 or so over the course of time. There are occasions where you utilize a Theme, the skin that rides over the Wordpress software architecture allowing for design and functionality. When these…
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